Privacy Policy

1. Introduction

AvermaSoft ("we", "our", or "us"), the company behind OqoudSign, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use OqoudSign, our electronic signature service.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and similar details provided during registration.
• Document Data: Documents you upload, sign, or send through the Service.
• Usage Data: Information about how you interact with the Service, including IP address, browser type, pages visited, and timestamps.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your experience on the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process and complete electronic signature transactions.
• Send you administrative information, such as updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Monitor and analyze usage trends to improve the Service.
• Comply with applicable legal obligations.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Service, under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and at rest, to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service or as required by applicable law. You may request deletion of your data at any time by contacting us, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to object to or restrict our processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us at privacy@avermasoft.com.

8. Cookies

We use cookies to improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@avermasoft.com.